Refund Policy
Last updated: January 2024
1. Free Service
WAFormat offers a free tier with basic text formatting features. No payment is required for free services, and no refunds apply.
2. Paid Subscription
If you choose to subscribe to our premium plan, the following refund policy applies:
3. Refund Eligibility
Refund requests are evaluated based on:
- Within 7 days: Full refund available if you're not satisfied with the service and have not extensively used premium features.
- After 7 days: Refunds are handled on a case-by-case basis. We may offer prorated refunds depending on usage.
4. How to Request a Refund
To request a refund, please contact us with your account email and reason for the refund request. We aim to respond within 48 hours.
5. Refund Processing
Approved refunds will be processed within 5-10 business days to the original payment method. The exact timing depends on your payment provider.
6. No Refunds For
- Unused portions of free trials
- Violations of our Terms of Service
- Services rendered more than 30 days ago
7. Questions?
If you have any questions about this policy, please contact us.